OPTIMIZE YOUR
TIME
BUSINESS
SCHEDULE
COMMUNICATION
TASKS
MARKETING
CUSTOMER SERVICE
Let North Star Take Care of the Service!
Welcome to North Star virtual assistant company. At North Star, we understand that running a business can be exhausting. That’s why we offer reliable and efficient customer service outsourcing services that help busy professionals and entrepreneurs focus on what they do best: SHINE! Our team of experienced customer service experts is dedicated to providing top-notch service, customized to meet our customers’ unique needs.
Expertise in the main
tools on the market
With our team of highly trained specialists, who master each of the tools below, your company is in great hands. With deep knowledge and specialized skills, our agents are ready to tackle any challenge and provide exceptional solutions. From SalesForce to Stripe, from RingCentral to Podium, we are here to ensure that your needs are met with excellence.
Intelligent Allocation
Drawing on acquired data, we have the ability to identify, forward, and allocate the most qualified employees to key positions within your company. This ensures maximum utilization of talent and resources, fostering organizational growth and efficiency.
Enhancing
Talent,
Maximizing
Results
We employ artificial intelligence to strategically allocate the most qualified employees to roles and companies that not only align with organizational culture but also meet the highest standards of productivity. This refined approach not only optimizes talent integration but also reinforces synergy between the team and the business vision, driving exceptional and sustainable results.
Content Writing
Content strategists to create the perfect content for your website, blogs and social media, driving engagement and connection with your target audience.
Social Media Management
Marketing Specialists to Manage and Boost the Digital Presence of Your Business on Social Networks.
Online Research
Empower your team by delegating demoralized research tasks to specialized agents, ensuring accuracy and efficiency in your decision-making process.
Customer Service
A Strategic Partner in Maintaining Customer Satisfaction and Strengthening Your Company’s Reputation.
Administrative Assistance
Streamline Your Workload with Our Administrative Assistant: Effective Email Management, Calendar Organization, and Back-Office Support, Allowing You to Focus on What Truly Matters: Your Business.
Personal Assistant
Gain a Competitive Edge with Our Professional Personal Assistant Service: Maximizing Your Efficiency and Saving Precious Time Through Smart Task Delegation.
Content Writing
Content strategists to create the perfect content for your website, blogs and social media, driving engagement and connection with your target audience.
Social Media Management
Marketing Specialists to Manage and Boost the Digital Presence of Your Business on Social Networks.
Online Research
Empower your team by delegating demoralized research tasks to specialized agents, ensuring accuracy and efficiency in your decision-making process.
Customer Service
A Strategic Partner in Maintaining Customer Satisfaction and Strengthening Your Company’s Reputation.
Administrative Assistance
Streamline Your Workload with Our Administrative Assistant: Effective Email Management, Calendar Organization, and Back-Office Support, Allowing You to Focus on What Truly Matters: Your Business.
Personal Assistant
Gain a Competitive Edge with Our Professional Personal Assistant Service: Maximizing Your Efficiency and Saving Precious Time Through Smart Task Delegation.
Value
Our main values
At North Star, we believe in excellence, integrity and collaboration. These core values guide us in providing top-notch services tailored to meet our clients’ unique needs. We are committed to building long-term relationships with our clients and helping them achieve their goals.
Mission
Our mission: To provide reliable, efficient customer service outsourcing that helps busy professionals and entrepreneurs focus on what they do best. Our goal is to make life easier for small business owners by taking care of their administrative tasks so they can focus on growing their business.
THE COMMON SPIRIT
CHARACTERIZES US
Competitive Pay
We offer salaries above local standards to honor talent and ensure fairness. Our commitment to competitive pay aims to attract and retain top professionals, fostering a motivated workforce.
Inclusive Culture
Our culture thrives on respect, appreciation, and recognition. We promote an inclusive and collaborative environment where diverse ideas are celebrated, and excellence is nurtured at every level.
Investing in Talent
Our focus is on attracting exceptional talent and providing ongoing development opportunities. We’re dedicated to fostering innovation and professional growth, helping our team members achieve their highest potential.
Flexible Engagement
We embrace flexibility, allowing for a dynamic approach to team management. This strategy enhances agility and adaptability, positioning us to effectively meet market demands without rigid constraints.
Melinda Chloe
Industry: Cosmetics
|
Location: Palm Springs, Califórnia, USA
“
North Star was a real turning point for me. As a businesswoman, | have faced a number of challenges in expanding my company. With North Star’s professional and adaptable assistance, | was able to streamline processes and significantly reduce my workload. | warmly recommend his services to anyone wishing to achieve growth and balance in their endeavors.
“
Do like Melinda and 340 other businesspeople and delegate today with North Star
James Thompson
Industry: Information Technology (IT)
|
Location: San Franciso, California, USA
“
North Star was a game-changer for me. As an entrepreneur for several years, I had been facing challenges in scaling my businesses. With North Star’s professional and flexible assistance, I was able to streamline processes and lighten my workload. I highly recommend their services to anyone seeking growth and balance.
“
Do like James and 340 other businesspeople and delegate today with North Star
Charlotte Grace
Industry: Floriculture
|
Location: Seattle, Washington, USA
“
As a flower shop owner, finding North Star was like receiving a ray of sunshine after the rain. Her practical, focused guidance not only optimized my operation, but also revitalized my love for my floral passion. | recommend North Star to any entrepreneur looking to grow their business with lasting success.
“
Do like Charlotte and 340 other businesspeople and delegate today with North Star
Our Prices
Unlock your potential with our flexible pricing plans tailored to fit
businesses of all sizes. Get started with $199.99/weekly.
Solutions
unique needs.
*No setup fee
Expertise
*No setup fee
Innovation
*No setup fee
Expertise
*No setup fee
WORK WITH US
Join our team: Become a part of an innovative and growing company where talent is recognized and valued. Explore exciting career opportunities and develop your skills in a collaborative and inspiring environment. Come make a difference with us!
Join innovation: Like our last 90+ team members. Elevate your career in an environment of growth and impact.
frequently asked
questions
Agents allow companies to concentrate on their business, while they take care of all things related to business admin, sales, marketing, etc. This includes things like booking appointments, doing online research, social media, graphic design, digital marketing, premium customer service, CRM management, and phone/text/email answering service at a fraction of the price of pros in the US and elsewhere.
We checked their background experience and we do 2 filters of interviews with them, after that, they spent 1 month of training with the managers and others experienced agents, after they are ready on the field they are available for companies
That will depend on the size of the company and the needs of each client, we adjust our packages to them but we have some packages available, feel free to contact us!
We can! We are highly trained and we have agents for different fields according to your needs. And if you have some specific tasks we can discuss how would you like to start that and we can help you with that
We would like to know more about your company with a first meeting/interview, so we can learn about your needs and our way to handle it. After your choice of our packages we can start working with you and filling out the documents! This process should not take more than 24 hrs!
Because we love the quality of what we do, that’s why we really care about your needs learning before we start working with you, we select the right that fit your needs and they start working with you!
General customer service, learn how to use the most common platforms in each industry, how to handle calls, text, and sales, basic graphic design, and more.
Since each company has different policies we adapt the training so it can be moldable
For ongoing support, our goal is to have a long-term relationship with our clients.
We have contracts for both parties so we can assure this.
We always offer a free trial if this is the case, also we have another agents to fit your needs if that’s the case
Depending on the size of the project, but yes, that’s something doable
Yes, everyone is bilingual and we have some agents speaking Portuguese, Italian, Korean
We adjust to the 4 times zones of USA, we don’t have problems with this since we are in South America
in the contract is the description of the hours and availability that both parts previously discussed. We always have someone available to
We use Zelle and we can previously discussed the type of payment through platforms